Shipping policy

DELIVERY

WE DELIVER WORLDWIDE. IF YOUR LOCATION IS NOT AVAILABLE AT CHECKOUT, PLEASE CONTACT US AT CONTACT@ROSESANDLACE.COM WITH YOUR ORDER DETAILS AND SHIPPING ADDRESS, AND WE WILL ASSIST YOU.

ALL ORDERS ARE SHIPPED VIA TRUSTED INTERNATIONAL COURIERS SUCH AS UPS OR EQUIVALENT SERVICES TO THE ADDRESS PROVIDED AT CHECKOUT.

SHIPPING COST: FREE WORLDWIDE SHIPPING
DELIVERY TIME: 3–14 BUSINESS DAYS

ORDERS ARE PROCESSED WITHIN 1–3 BUSINESS DAYS. ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL.

PLEASE NOTE THAT DELIVERY TIMES ARE ESTIMATED AND MAY BE EXTENDED DURING SALES PERIODS, COLLECTION LAUNCHES, OR HOLIDAYS.

ALL ORDERS ARE SHIPPED WITH 100% PREPAYMENT. WE DO NOT OFFER FITTING OR PARTIAL PAYMENT OPTIONS.

IF OUR TEAM IS UNABLE TO CONTACT YOU WITHIN 3 DAYS TO CONFIRM YOUR ORDER (IF REQUIRED), YOUR ORDER MAY BE CANCELLED AND REFUNDED TO THE ORIGINAL PAYMENT METHOD.

TAXES & DUTIES

WE COVER ALL STANDARD TAXES AND DUTIES INCLUDED IN YOUR ORDER. HOWEVER, PLEASE NOTE THAT IN SOME CASES, LOCAL CUSTOMS AUTHORITIES MAY APPLY ADDITIONAL OR HIDDEN FEES THAT ARE BEYOND OUR CONTROL. SUCH CHARGES REMAIN THE RESPONSIBILITY OF THE CUSTOMER.

IF YOU REFUSE TO PAY ANY APPLICABLE CUSTOMS FEES AND THE ORDER IS RETURNED TO US, ANY RETURN SHIPPING COSTS WILL BE DEDUCTED FROM YOUR REFUND.

AMENDMENTS AND UPDATES

THESE TERMS MAY BE UPDATED FROM TIME TO TIME IN ACCORDANCE WITH APPLICABLE LAWS AND BUSINESS REQUIREMENTS. THE UPDATED VERSION WILL BE EFFECTIVE FROM THE DATE OF PUBLICATION ON ROSESLACE.COM.

LAST UPDATED: MARCH 2026