TERMS OF SERVICE

TERMS OF SERVICE

THIS SITE IS OWNED AND OPERATED BY LLC ROSES LACE (HEREINAFTER REFERRED TO AS “COMPANY”).

BY ACCESSING OR USING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

ORDERS AND PAYMENT

ALL ORDERS ARE SUBJECT TO ACCEPTANCE AND AVAILABILITY.

FULL PAYMENT IS REQUIRED AT THE TIME OF PURCHASE. BY COMPLETING A PURCHASE, YOU CONFIRM THAT YOU ARE AUTHORIZED TO USE THE PROVIDED PAYMENT METHOD.

THE COMPANY RESERVES THE RIGHT TO REFUSE OR CANCEL ANY ORDER AT ITS SOLE DISCRETION, INCLUDING IN CASES OF SUSPECTED FRAUD OR UNAUTHORIZED TRANSACTIONS.

PRICING AND ERRORS

WHILE WE MAKE EVERY EFFORT TO ENSURE ACCURACY, THE COMPANY RESERVES THE RIGHT TO CORRECT ANY ERRORS IN PRICING OR PRODUCT INFORMATION AND TO CANCEL ORDERS AFFECTED BY SUCH ERRORS.

SHIPPING

WE OFFER FREE WORLDWIDE SHIPPING. DELIVERY TIMES ARE ESTIMATES AND ARE NOT GUARANTEED.

THE COMPANY IS NOT RESPONSIBLE FOR DELAYS CAUSED BY COURIERS, CUSTOMS, OR FORCE MAJEURE EVENTS.

RISK OF LOSS AND TITLE FOR ITEMS PASSES TO THE CUSTOMER UPON DELIVERY TO THE CARRIER.

TAXES AND DUTIES

WE COVER STANDARD TAXES AND DUTIES INCLUDED IN THE ORDER. HOWEVER, ADDITIONAL LOCAL OR CUSTOMS-IMPOSED FEES MAY APPLY AND ARE THE RESPONSIBILITY OF THE CUSTOMER.

REFUSAL TO PAY SUCH FEES MAY RESULT IN THE ORDER BEING RETURNED, AND ASSOCIATED COSTS WILL BE DEDUCTED FROM THE REFUND.

RETURNS

RETURNS ARE ACCEPTED WITHIN 7 DAYS OF DELIVERY ONLY.

TO INITIATE A RETURN, THE CUSTOMER MUST CONTACT US VIA WHATSAPP:
HTTPS://WA.ME/16206662666

A RETURN SHIPPING LABEL WILL BE PROVIDED. THE COST OF THE RETURN LABEL WILL BE DEDUCTED FROM THE REFUND AMOUNT.

ITEMS MUST BE UNUSED, UNWORN, AND IN ORIGINAL CONDITION WITH ALL TAGS AND PACKAGING.

THE COMPANY RESERVES THE RIGHT TO REFUSE RETURNS THAT DO NOT MEET THESE CONDITIONS.

BY PLACING AN ORDER, YOU AGREE TO THESE RETURN TERMS.

REFUNDS

REFUNDS ARE PROCESSED AFTER THE RETURNED ITEMS ARE RECEIVED AND INSPECTED.

ALL REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD.

ANY SHIPPING COSTS, RETURN LABEL COSTS, CUSTOMS FEES, OR NON-RECOVERABLE EXPENSES WILL BE DEDUCTED FROM THE REFUND.

CANCELLATION

ORDERS MAY ONLY BE CANCELLED BEFORE THEY ARE PROCESSED OR SHIPPED.

ONCE SHIPPED, ORDERS CANNOT BE CANCELLED AND MUST FOLLOW THE RETURNS PROCESS.

CHARGEBACKS AND DISPUTES

BY PLACING AN ORDER, YOU AGREE TO CONTACT THE COMPANY TO RESOLVE ANY ISSUE BEFORE INITIATING A CHARGEBACK OR PAYMENT DISPUTE.

INITIATING A FRAUDULENT OR UNJUSTIFIED CHARGEBACK MAY RESULT IN THE CUSTOMER BEING BLOCKED FROM FUTURE PURCHASES AND REPORTED TO RELEVANT AUTHORITIES.

LIMITATION OF LIABILITY

THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THE WEBSITE OR PRODUCTS.

OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT PAID FOR THE PRODUCT.

FRAUD PREVENTION

THE COMPANY RESERVES THE RIGHT TO VERIFY CUSTOMER INFORMATION AND MAY REQUEST ADDITIONAL DOCUMENTATION BEFORE PROCESSING AN ORDER.

GOVERNING LAW

THESE TERMS SHALL BE GOVERNED BY THE LAWS OF THE UNITED ARAB EMIRATES.