TAXES AND DUTIES

ROSES LACE BRAND IS BASED IN UAE, MEANING THAT INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO TAXES AND DUTIES DEPENDING ON THE DESTINATION COUNTRY.

WE COVER ALL STANDARD TAXES AND DUTIES INCLUDED IN YOUR ORDER, SO IN MOST CASES, YOU WILL NOT NEED TO PAY ANY ADDITIONAL FEES UPON DELIVERY.

HOWEVER, PLEASE NOTE THAT IN SOME INSTANCES, LOCAL CUSTOMS AUTHORITIES MAY APPLY ADDITIONAL, UNEXPECTED, OR HIDDEN FEES THAT ARE BEYOND OUR CONTROL. THESE CHARGES MAY INCLUDE BUT ARE NOT LIMITED TO ADDITIONAL IMPORT DUTIES, LOCAL TAXES, OR CUSTOMS PROCESSING FEES.

AS THE RECIPIENT OF THE ORDER, YOU ARE RESPONSIBLE FOR PAYING ANY SUCH ADDITIONAL CHARGES REQUIRED BY YOUR COUNTRY’S CUSTOMS AUTHORITY IN ORDER TO RELEASE YOUR SHIPMENT. WE RECOMMEND CONTACTING YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION PRIOR TO PLACING YOUR ORDER.

PLEASE KEEP IN MIND THAT CUSTOMS REGULATIONS VARY BY COUNTRY AND MAY CHANGE WITHOUT NOTICE.

IN CASE YOUR ORDER HAS BEEN DELIVERED TO YOUR COUNTRY AND YOU REFUSE TO PAY THE REQUIRED CUSTOMS CHARGES, THE PARCEL MAY BE RETURNED TO US. IN SUCH CASES, ANY RETURN SHIPPING FEES AND ASSOCIATED COSTS WILL BE DEDUCTED FROM YOUR REFUND.

SHIPPING TO USA

FOR ORDERS SHIPPED TO THE UNITED STATES, PLEASE NOTE THAT US CUSTOMS MAY REQUEST YOUR IRS, EIN, OR SSN NUMBER TO COMPLETE THE DELIVERY PROCESS. YOU WILL USUALLY HAVE UP TO ONE WEEK TO PROVIDE THIS INFORMATION. IF THE INFORMATION IS NOT PROVIDED IN TIME, THE ORDER MAY BE RETURNED TO ROSES LACE AND PROCESSED FOR A REFUND, WITH ANY RETURN COSTS DEDUCTED.